The Scheduling Associate position plays a key role in servicing our customers. The position is responsible for ensuring that all jobs are installed in a timely fashion to meet the needs of our customers.
Overall Accountabilities:
- Facilitate verbal, electronic, or hard copy communications with superintendents regarding the phase of construction, delivery dates, and installation dates for both cabinets and Countertops.
- Maintain Master Installation schedule for multiple markets
- Facilitate verbal, electronic, or hard copy communications with subcontractors regarding the delivery dates and installation dates for both cabinets and countertops.
- Manage changes to the schedule as needed and communicate with all involved
- Manage lead times of all orders with the goal of minimizing amount of time jobs sit in the warehouse
- Timely ordering and installation of all jobs is the ultimate goal.
- (Other duties, incidental or regular, may be assigned at management’s discretion)
Daily Responsibilities
- Update 3PL systems with schedule changes. Send 24/48 hour delivery reports to 3PL confirming delivery.
- Transship release all orders to invoice Customer
- Load balance trucks daily which includes sequencing orders before they are released to plant for production
- Keep track of construction schedules through verbal, electronic, or hard copy communications with the superintendent. Accumulate schedules as specifically required by the superintendent on a regular basis to keep up with any changes.
- Revise delivery and installation dates into scheduling system as soon as confirmed by the superintendent. Check to ensure product will be in the warehouse in time. If problem, communicate with superintendent immediately.
- 4 days before installation, confirm with superintendent that the job will still be ready. Review any Field measure notes with superintendent to ensure changes have been made if required.
- Communicate to all subcontractors their schedules 2 business days in advance by email.
- Ability to effectively communicate with builders to determine & solve problems related to the installation of kitchen & bath cabinets
- Experience using computer programs including Excel and Microsoft Word
- Experience working in a fast-paced team environment and handle multiple priorities
- Ability to define problems, collect data, establishes facts. and draw conclusions
- Ability to handle stressful situations while remaining calm
- Willingness and ability to perform cross-functional duties of the administrative associate position
- High School Diploma Required
Additional Information
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facilities and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by applicable federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.
